Request a teleconsultation
Ask our care team whether your concern can be assessed remotely. A video consultation is offered only after the team confirms the clinician, appointment and consultation method.
Is a remote visit suitable?
Tell the team which specialty you need. The clinician may recommend an in-person examination or tests. This service is not for emergencies.
Before booking
Confirm the doctor, fee, appointment time, consultation platform and how you will receive advice or a prescription.
Prepare for your visit
Have your current medicines, previous prescriptions and relevant reports ready. Use a private space and a reliable internet connection.
Sharing your information
Request the hospital’s approved method for sending reports. Do not paste detailed medical records into the callback form.
Request a callback
Plan your first visit
Not sure which specialist to see? Tell our care team the reason for your visit and we will help you choose.
- Bring previous prescriptions, relevant test reports or scan images, a medication list and photo ID.
- If you plan to use insurance, bring your policy details. OPD, tests and admission benefits depend on your individual plan and approval.
- Your first consultation determines which tests or treatments are needed; not everyone needs every test listed on this page.
Appointments are requests until confirmed. In a medical emergency, call 044 2025 2025 or go to the nearest emergency department.